Satisfaction Guarantee


We at Mata Ortiz Connection value the trust you have demonstrated by visiting us. We want you to be 100% satisfied with your purchases. We guarantee the quality and artistry of all our products.

As a result, we will accept returns and exchanges of any items for 5 days from the date you receive your shipment. You shall be responsible for shipping and insurance charges. Please contact us for instructions on how to return your item(s) within this timeframe, should the need arise. The piece must be in the same condition as received for refund of the full purchase price. We will provide you with an internal control number and the address to be used for all returns. Returns made without an internal control number will not be accepted.


We appreciate your business and look forward to providing you with an outstanding level of customer service.